ALIVYO

Terms of Service

TERMS OF SERVICE

Effective Date: May 30,2026
Last Updated: May 30,2026

These Terms govern your use of Alivyo, a trade name and DBA of ClearSight Therapeutics (‘we,’ ‘us,’ and ‘our’). These Terms apply only to users located in the United States.

By accessing or using the Website or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, do not use our Website or services.

  1. ACCEPTANCE OF TERMS
    By using the Website or services, you accept and agree to be bound by these Terms and all applicable policies referenced herein, including our Privacy Policy.
  1. USER ELIGIBILITY
    To use the Website or services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. If you are under 18, parental or guardian consent is required.
  1. SERVICES PROVIDED
    We provide ophthalmic and ocular wellness products, educational content, and related online services intended to support eye comfort and ocular surface care. You agree to use the Website and services only for lawful purposes and in compliance with these Terms and applicable laws.
  1. ACCOUNT REGISTRATION
    Certain features may require account registration. You agree to provide accurate and complete information and maintain the confidentiality of your account credentials. You are responsible for all activity under your account.
  1. USER OBLIGATIONS AND RESTRICTIONS
    You agree not to:
    – Use the Website for unlawful purposes
    – Harm, disrupt, or interfere with the Website or services
    – Violate applicable laws or third-party rights
    – Use automated systems without prior permission
    – Attempt unauthorized access to systems or data
  1. PAYMENT AND BILLING
    If you purchase paid services or any of our products, you agree to provide accurate billing information. Payments will be processed according to pricing and terms displayed at checkout. You authorize us or our payment processor to charge your payment method.
  1. CONTENT OWNERSHIP
    All Website content is owned by ClearSight Therapeutics, Inc. dba Alivyo or its licensors and protected by U.S. intellectual property laws. Unauthorized copying, modification, or distribution is prohibited.
  1. THIRD-PARTY LINKS
    The Website may contain links to third-party websites or services. We are not responsible for third-party content, privacy practices, or activities.
  1. PRIVACY POLICY
    Your use of the Website and services is governed by our Privacy Policy.
  1. TERMINATION
    We may suspend or terminate your access to the Website or services at any time if we believe you violated these Terms or engaged in harmful or unlawful conduct. Upon termination, you must stop using the Website and services.
  1. LIMITATION OF LIABILITY
    To the fullest extent permitted by law, [Your Business Name] will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Website or services.
  1. INDEMNIFICATION
    You agree to indemnify and hold harmless [Your Business Name], its employees, affiliates, and partners from claims, damages, liabilities, and expenses arising from your use of the Website or violation of these Terms.
  2. SMS/TEXT MESSAGING TERMS

    By providing your mobile phone number and opting in, you agree to receive text messages from Alivyo, a trade name and DBA of ClearSight Therapeutics, Inc. The following terms apply to our SMS program:

    Program Description. Our SMS program sends educational and informational messages related to ophthalmic and ocular wellness, product updates, order and shipping notifications, appointment or refill reminders, customer support replies, and occasional promotional or marketing messages about Alivyo products and services.

    How to Opt In. You may enroll by submitting your mobile number through our website opt-in form, at checkout, or by texting a designated keyword to our number. By opting in, you confirm that you are at least 18 years old, that the mobile number provided belongs to you, and that you consent to receive automated text messages at that number. Consent is not a condition of purchasing any goods or services.

    Message Frequency. Message frequency may vary based on your interaction with our services and may include transactional, informational, and promotional messages.

    Message and Data Rates. Message and data rates may apply, depending on your mobile carrier and plan. Alivyo and ClearSight Therapeutics, Inc. are not responsible for any charges incurred from your wireless carrier.

    How to Opt Out. You may cancel the SMS service at any time by replying STOP to any message you receive from us. After you reply STOP, we will send a confirmation message and you will not receive additional SMS messages from us. If you want to rejoin, sign up as you did the first time and we will start sending messages to you again.

    How to Get Help. For assistance, reply HELP to any of our messages, or contact us directly at 1 (877) 586-EYES (3937) or by mail at 4611 Ellensburg Drive, Dallas, TX 75244.

    Supported Carriers. Our SMS program is supported on major U.S. carriers including AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, U.S. Cellular, MetroPCS, Virgin Mobile, Cricket Wireless, and others.

    Carrier Liability Disclaimer. Carriers, including but not limited to T-Mobile, AT&T, Verizon, Sprint, U.S. Cellular, Boost, MetroPCS, Cricket, and Virgin Mobile, are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission from your wireless service provider and is not guaranteed.

    Privacy. Information collected through our SMS program is handled in accordance with our Privacy Policy. We do not sell, rent, or share mobile opt-in data or consent information with third parties or affiliates for marketing or promotional purposes. All categories of personal information exclude mobile opt-in data and consent. This information will not be shared with any third parties.

    Changes to the SMS Program. We reserve the right to modify or terminate the SMS program at any time, with or without notice. Changes will be effective when posted.

    Contact for SMS Support. Alivyo, a DBA of ClearSight Therapeutics, Inc. 4611 Ellensburg Drive, Dallas, TX 75244 Phone: 1 (877) 586-EYES (3937)

  1. GOVERNING LAW
    These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any legal action shall be brought exclusively in the courts located in Dallas, TX.
  1. CHANGES TO TERMS
    We reserve the right to modify or update these Terms at any time. Changes will be posted with an updated Effective Date. Continued use of the Website or services constitutes acceptance of the updated Terms.
  1. CONTACT US
    Alivyo 
    Email: patrick@alivyo.shop 
    Website: https://alivyo.shop